Happy Homes terms of sale

These general terms of sale apply to the Happy Homes services booked on kuchimoto.com between Kuchimoto LLC (“the provider”) and any individual acting for purposes outside their trade or profession (“the customer”). Any booking means accepting the terms in force on the day of the booking.

Company

Kuchimoto LLC, a Wyoming limited liability company, filing no. 2026-002122100

Registered office

30 N Gould St, Ste R, Sheridan, WY 82801, USA

Email

samuel@kuchimoto.com

The services offered (one-off clean, weekly plan, move-in or move-out deep clean, air conditioner cleaning, Villa Care) and what they include are described on the Happy Homes Thailand page. They are carried out in Pattaya, Thailand.

A villa clean is quoted from the photos the customer provides; it is not paid online.

Prices in baht. French VAT does not apply: the service relates to a property located in Thailand (article 259 A, 2° of the French General Tax Code).

The applicable price is the one shown when the booking is made.

The customer books using the online form. For a fixed-price service, they pay by bank card when booking, through Stripe, a secure payment provider; card details are entered with Stripe and never reach the provider. The contract is concluded when payment is received, confirmed by email.

For a monthly package (weekly plan, Villa Care), the first month is paid when booking. The following months are paid by card, automatically, on the anniversary date of the subscription. The subscription can be cancelled at any time by email, taking effect at the end of the month already paid; a month that has begun is not refunded.

Right of withdrawal of 14 days from the subscription (article L221-18 of the French Consumer Code). If the customer asks for the service to start before the end of that period and then withdraws, they pay for the part already carried out (article L221-25).

The date and time of the service are confirmed to the customer by email. The customer gives access to the home at the agreed time and mentions any particular constraint (access, pets) when booking.

Free cancellation up to 24 hours before the service. Less than 24 hours before, 50% of the price remains due.

The customer cancels by writing to samuel@kuchimoto.com.

Under articles L221-18 and following of the French Consumer Code, the customer has fourteen days from the conclusion of the contract to withdraw, without giving any reason. They inform the provider of their decision by an unequivocal statement, for example by email to samuel@kuchimoto.com, or using the model form below. The provider refunds the sums paid no later than fourteen days after being informed, using the same means of payment.

When the customer has expressly asked for the service to start before the end of the withdrawal period, they lose their right of withdrawal once the service has been fully performed (article L221-28, 1°). If they withdraw after the service has started, they pay an amount in proportion to what was provided until their decision (article L221-25).

Any complaint is to be sent to the provider in writing, by email to samuel@kuchimoto.com or by post to 30 N Gould St, Ste R, Sheridan, WY 82801, USA.

Consumer mediator: appointment in progress. Their details will be published here before online payment opens.

Data given when booking is handled in line with our privacy policy.

These terms are governed by French law. A consumer customer keeps the protection of the mandatory provisions of the law of their country of residence. In the event of a dispute, an amicable solution is sought first.